FAQ
Q: How long will it take for my order to be shipped?
A: At this time, it is taking approximately a week to a week and a half for pacifier clips to be shipped out. For passport covers, checkbook covers, business card holders, and badge reels, the approximate turn around time is about 5 days. It may take less than the above timeline, but please allow that many days for your item to be shipped. Once your item is shipped, please allow 3-5 days for transit time.
Q: Why does a snap closure cost more than the 1/8" Ribbon and Elastic Cord option?
A: The snap closure costs more because extra fabric is needed in order to make the pacifier clip the correct length.
Q: Do you give discounts for wholesale orders?
A: Depending on the amount. Please contact me for more information!
Q: How long have you been in business?
A: I have been selling my handmade items since 2007. I started out with hair bows, but then really got into sewing. My pacifier clip store has close to 1000 sales with 100% positive feedback. My other store (KBJDesign) has close to 450 sales with 100% positive feedback as well.
Q: How do you ship your items?
A: I ship your items through USPS. If your item is under 13 oz, then I ship First Class (3-5 days). If your item is over 13 oz, I ship priority (2-3 days). If there is an excessive amount of shipping paid, I will refund you some of the shipping costs. Please remember that I factor in the cost of shipping supplies into the shipping price. If you would like expidited/overnight shipping, please contact me and I will send an invoice to your paypal account for extra shipping costs.
Q: I have not received my package yet PayPal shows a tracking number, where is it?
A: If your PayPal shows there is a tracking number, I have shipped your package. I use PayPal to ship all orders, so please make sure that your PayPal ship to address is updated and current. If you have not reveived your order after an excessive amount of days, your package may have been lost in the mail. If your package is returned to me, I will re-ship it at no cost to you. However, if you never receive your package and PayPal is showing it as "delivered", then there is nothing I can do. The delivery confirmation is how I confirm that a package has been delivered. However, if the package is showing no movement after 30 days, please contact me and we can work something out. Please note that once the package has left my hands, I have no control over the post office.
Why is shipping a flat $2.50? TOP
Basically because I don't know how to configure the cart based on weight. I'm cart set-up inept.
Do you charge extra shipping for large orders? TOP
Yes, if you purchase a large volume and your shipping is way over the $5.50, I do reserve the right to send you an invoice for the extra shipping cost. If you would like to know if your shipping is going to be significantly more, please contact me. :)
